Misuse of returns on Prufal

Abusing returns may result in a range of actions, including issuing warnings to buyers, blocking buyers from requesting returns or refunds, and account suspension.


Activity that is not allowed includes, but is not limited to:

Opening duplicate requests using other buyer protection programs

  1. Colluding with a Merchant to wrongly declare an item's value for customs
  2. Filing a chargeback after receiving a refund
  3. Claiming an item was not received when there is proof of delivery to the buyer's address on the Order Details
  4. Falsely claiming an item was not as described
  5. Returning an item other than the original item received
  6. Using or damaging an item and then returning it

Article Details

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Date added:
2020-02-25 20:23:34
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